Frequently Asked Questions

Everything you need to know about shopping with Columbus Card Shop

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that limited edition drops may have specific return restrictions.

How do I determine the right size for me?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts for the most accurate fit.

Are your products sustainably sourced?

Yes, Columbus Card Shop is committed to ethical fashion. We work with suppliers who prioritize sustainable materials and fair labor practices in their manufacturing processes.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my package once it has shipped?

Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.