Returns & Exchanges

At Columbus Card Shop, we want you to be completely satisfied with your purchase. If your apparel or accessories don't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Ensure all items are in their original, unworn condition with tags attached, and pack them securely in the original shipping box if possible.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to your original payment method or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing